Privacy Policy

Last Updated: September 10, 2026

This Privacy Policy describes how Edwin Birkett ("Edwin Birkett," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit edwin-birkett.com, make a purchase, use our services, or otherwise communicate with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information.

Information You Provide Directly

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with our store, we may collect information such as:

Name;
Billing address;
Shipping address;
Email address;
Telephone number;
Order and transaction information;
Account information, if you create an account;
Customer service communications;
Product reviews, feedback, or other information you voluntarily provide.

Payment Information

When you make a purchase, your payment is processed securely through Shopify checkout and/or the applicable authorized payment service provider.

Depending on the payment method selected, the payment provider may process information such as payment card details, billing information, or payment account information.

Edwin Birkett does not collect or store full payment card details on its own systems. Full payment card information is submitted through the secure checkout environment and processed by Shopify and/or the applicable payment provider in accordance with their own security and privacy practices.

Information Collected Automatically

When you browse our website, certain information may be collected automatically through cookies, pixels, log files, and similar technologies.

This information may include:

IP address;
Device type;
Browser type;
Operating system;
Pages and products viewed;
Referring website or source;
Website interactions;
Approximate location derived from IP address;
Date and time of website visits;
Shopping cart and checkout activity.

We may use this information to operate our website, improve our services, maintain security, prevent fraud, analyze website performance, and, where permitted, support marketing and advertising activities.

2. How We Use Personal Information

We may use personal information for legitimate business purposes, including the following.

Process and Fulfill Orders

We may use your information to:

Process purchases;
Confirm orders;
Arrange shipping and delivery;
Provide order tracking;
Process returns, exchanges, and refunds;
Communicate with you regarding your order.

Provide Customer Support

We may use your information to:

Answer customer questions;
Respond to requests;
Resolve complaints;
Assist with orders, returns, and refunds;
Provide general customer service.

Maintain and Improve Our Website

We may use information to:

Operate and maintain our online store;
Understand how visitors use our website;
Improve website functionality and performance;
Improve our products and services;
Diagnose technical issues.

Security and Fraud Prevention

We may use personal information to:

Detect potentially fraudulent transactions;
Prevent unauthorized access;
Protect customer accounts;
Protect our website and business;
Enforce our Terms of Service;
Comply with applicable legal obligations.

Marketing and Advertising

Where permitted by applicable law, we may use certain information to:

Send marketing communications;
Measure advertising performance;
Understand customer interests;
Improve marketing campaigns;
Provide more relevant advertising.

Where consent is required by applicable law, we will obtain appropriate consent before using personal information for these purposes.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to operate and improve our services.

These technologies may be used to:

Maintain shopping cart functionality;
Remember customer preferences;
Enable essential website features;
Maintain website security;
Analyze website traffic and performance;
Measure advertising effectiveness;
Support personalization and relevant advertising, where permitted.

Some cookies are necessary for the website to function properly. Others may be used for analytics, functionality, personalization, or advertising.

Where required by applicable law and supported by our website, visitors may be provided with options to accept, reject, or manage certain non-essential cookies.

You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

4. How We Share Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, complete transactions, provide services, maintain security, or comply with applicable legal obligations.

Shopify

Our online store is hosted and powered by Shopify.

Shopify may process certain personal information as necessary to provide ecommerce hosting, checkout functionality, payment-related services, fraud prevention, security, and other platform services.

Payment Providers

Necessary transaction information may be processed by payment processors, card networks, banks, or other financial service providers in order to authorize and complete payments.

Shipping and Fulfillment Providers

We may provide information such as your:

Name;
Shipping address;
Telephone number;
Email address;
Relevant order information

to shipping carriers, logistics providers, or fulfillment partners where necessary to process and deliver your order.

Service Providers

We may work with third-party service providers that assist us with functions such as:

Website hosting;
Information technology;
Analytics;
Customer service;
Email communications;
Advertising;
Fraud prevention;
Order management;
Business administration.

These providers may process information only as reasonably necessary to provide their services, subject to their applicable contractual and legal obligations.

Legal and Compliance Purposes

We may disclose personal information when reasonably necessary to:

Comply with applicable law or regulation;
Respond to lawful legal requests;
Protect our legal rights;
Prevent fraud or unlawful activity;
Protect our customers, business, or others;
Enforce our agreements and policies.

Business Transactions

If Edwin Birkett is involved in a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.

5. Sale, Sharing, and Targeted Advertising

Certain privacy laws may define terms such as "sale," "sharing," or "targeted advertising" broadly.

Depending on your location, applicable privacy law, and the technologies used on our website, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing.

Where required by applicable law, appropriate privacy controls or methods for submitting such requests will be made available.

We do not knowingly sell personal information in exchange for direct monetary payment.

6. Third-Party Websites and Services

Our website may contain links to websites, applications, payment providers, social media platforms, or services operated by third parties.

Third-party websites and services operate under their own privacy policies and practices.

Edwin Birkett is not responsible for the privacy, security, or content practices of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing transactions;
Maintaining order records;
Providing customer support;
Processing returns and refunds;
Complying with tax, accounting, and legal obligations;
Preventing fraud;
Resolving disputes;
Enforcing agreements.

Retention periods may vary depending on the type of information, why it was collected, and applicable legal requirements.

When personal information is no longer reasonably necessary, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.

8. How We Protect Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our store uses security technologies and services provided by Shopify and applicable payment service providers to help protect information during online transactions.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.

9. Your Privacy Rights

Depending on where you reside and applicable privacy law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of certain personal information;
Request a copy of certain personal information;
Opt out of certain targeted advertising, sale, or sharing practices;
Withdraw consent where processing relies on consent;
Appeal certain decisions regarding privacy requests, where applicable;
Exercise applicable privacy rights without unlawful discrimination.

These rights are subject to exceptions and limitations under applicable law.

10. Exercising Your Privacy Rights

To submit a privacy-related request, please contact us:

Email: support@edwin-birkett.com
Phone: +1 904-692-5960

Please clearly describe your request.

For certain requests, we may need to verify your identity before responding in order to protect personal information against unauthorized access, alteration, or deletion.

Where permitted by applicable law, an authorized agent may submit a privacy request on your behalf. We may request appropriate proof of authorization.

We will respond to valid privacy requests within the timeframe required by applicable law.

11. Marketing Communications

If you choose to receive marketing communications from us, we may send you information about:

Products;
Promotions;
Special offers;
Store updates;
Other relevant marketing communications.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

Unsubscribing from promotional messages does not prevent us from sending necessary transactional or service communications, including:

Order confirmations;
Shipping notifications;
Refund updates;
Customer service responses;
Account or security notices.

12. Children's Privacy

Our website and services are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at support@edwin-birkett.com so that we can review the matter and take appropriate action.

13. International Data Transfers

Our technology, payment, analytics, logistics, and other service providers may process information in countries other than the country where you live.

As a result, personal information may be transferred to or processed in jurisdictions with different data protection laws.

Where required by applicable law, appropriate safeguards may be used in connection with international transfers of personal information.

14. Browser Privacy Signals

Some browsers and devices offer privacy preference signals or settings intended to communicate a user's privacy choices.

The availability and legal requirements associated with these signals vary by jurisdiction.

Where required by applicable law and technically supported by our website or service providers, applicable recognized privacy preference signals may be honored.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Changes to our business practices;
Changes to our website or services;
Changes in technology;
Legal or regulatory requirements.

When changes are made, the Last Updated date at the top of this page will be revised.

We encourage customers to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Company Name: Edwin Birkett
Business Address: 10275 Crotty Ave, Hastings, Florida 32145, United States
Email: support@edwin-birkett.com
Phone: +1 904-692-5960
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)
Website: edwin-birkett.com