Terms of Service

Last Updated: September 10, 2026

Welcome to Edwin Birkett.

These Terms of Service ("Terms") govern your access to and use of edwin-birkett.com (the "Website") and any purchases, services, features, or communications provided through the Website.

Throughout these Terms, "Edwin Birkett," "we," "us," and "our" refer to Edwin Birkett. "You" and "your" refer to any visitor, customer, or other user of our Website.

By accessing our Website, placing an order, or using our services, you agree to these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our Website or services.

1. Online Store Terms

By using our Website or placing an order, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have the permission of your parent or legal guardian where required by applicable law.

You may not use our products, Website, or services for any unlawful or unauthorized purpose.

You must not:

Violate any applicable federal, state, local, or international law;
Attempt to interfere with the security or operation of our Website;
Introduce viruses, malware, malicious code, or other harmful technology;
Attempt to gain unauthorized access to our systems or customer accounts;
Use our Website to commit fraud or other unlawful activity.

A violation of these Terms may result in suspension or termination of access to our services.

2. Our Online Store

Our online store is hosted on the Shopify commerce platform, which provides the ecommerce technology that enables us to display products, process orders, and provide checkout functionality.

Edwin Birkett is the seller responsible for the products offered through edwin-birkett.com and for our relationship with customers.

Shopify provides technology and platform services but is not the seller of the products offered by Edwin Birkett.

3. Product Information

We make reasonable efforts to provide accurate and up-to-date information about our products, including:

Product descriptions;
Sizes;
Materials;
Colors;
Images;
Features;
Availability;
Prices.

However, minor differences may occur between product images and the actual product due to factors such as:

Screen settings;
Photography lighting;
Manufacturing variations;
Product updates;
Material or production batches.

We do not intentionally misrepresent our products.

Customers are encouraged to carefully review product descriptions, sizing information, specifications, and other available details before completing a purchase.

4. Product Availability

Products are offered subject to availability.

Adding a product to your shopping cart does not guarantee that the item will remain available until checkout is successfully completed and the order is accepted.

In the unlikely event that a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate resolution, which may include:

Cancellation of the unavailable item;
A replacement option with your approval; or
A refund to the original payment method.

We will not intentionally substitute an ordered product with a materially different product without customer approval.

5. Prices and Pricing Information

Product prices are displayed on our Website and may change from time to time.

The price applicable to an order is the price displayed during checkout at the time the order is submitted, subject to correction of genuine technical or pricing errors.

Where applicable, taxes, shipping charges, discounts, and other charges will be disclosed during checkout before you submit payment.

We do not intentionally add undisclosed mandatory charges after an order has been completed.

If we discover a genuine pricing or technical error that materially affects your order, we may contact you before fulfillment to explain the issue.

If an order must be cancelled because of such an error after payment has already been collected, the applicable amount will be refunded to the original payment method.

6. Payment

Payment must be successfully authorized before an order can be processed.

Available payment methods will be displayed during checkout.

Payments may be processed through Shopify and/or other authorized payment service providers.

By submitting payment information, you confirm that:

The payment information provided is accurate;
You are authorized to use the selected payment method;
You authorize the applicable charge for your order.

Edwin Birkett does not collect or store full payment card details on its own systems. Full payment card information is processed through the applicable secure checkout and payment service provider.

For additional information regarding personal information and payment-related data, please review our Privacy Policy.

7. Order Acceptance

After you place an order, you may receive an electronic order confirmation.

An automated order confirmation acknowledges that we have received your order request. It does not necessarily mean that the order has entered fulfillment.

We reserve the right to review an order before fulfillment for legitimate reasons such as:

Product availability;
Payment authorization;
Suspected fraud;
Incorrect customer or shipping information;
Genuine pricing or technical errors;
Applicable legal or regulatory requirements.

If we are unable to accept or fulfill an order after payment has been collected, we will notify you and issue the applicable refund to the original payment method.

8. Accurate Billing and Shipping Information

You agree to provide current, complete, and accurate information when making a purchase.

This includes:

Full name;
Billing address;
Shipping address;
Email address;
Telephone number;
Other information reasonably required to complete the order.

Customers are responsible for reviewing shipping information before submitting an order.

If you discover an error in your order information, please contact us as soon as possible at:

support@edwin-birkett.com

We will make reasonable efforts to correct the information before fulfillment, but changes may not be possible after an order has been processed or shipped.

9. Shipping and Delivery

Order processing, shipping methods, estimated delivery times, shipping charges, and related delivery conditions are described in our Shipping Policy.

Delivery estimates are estimates and may be affected by circumstances outside our reasonable control, including:

Carrier delays;
Severe weather;
Transportation disruptions;
Customs procedures;
Incorrect delivery information;
Public holidays;
Other unexpected logistics events.

We will make reasonable efforts to fulfill orders according to the shipping information displayed on our Website.

Please review our Shipping Policy before placing an order.

10. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, return shipping responsibilities, eligibility requirements, and applicable timeframes are governed by our Return & Refund Policy.

Eligible return requests must generally be submitted within 30 calendar days from the date of delivery, subject to the conditions stated in that policy.

For eligible change-of-mind returns, customers are responsible for the actual return shipping cost.

For verified damaged, defective, or incorrect products, Edwin Birkett will be responsible for the applicable return shipping cost as described in our Return & Refund Policy.

We do not charge a restocking fee for eligible returns.

Restocking Fee: $0

Please review our Return & Refund Policy before completing your purchase.

11. Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible:

Email: support@edwin-birkett.com
Phone: +1 904-692-5960

We will make reasonable efforts to accommodate cancellation requests before an order enters fulfillment or is shipped.

Once an order has been processed or shipped, cancellation may no longer be possible.

If cancellation is no longer possible, you may request an eligible return after delivery according to our Return & Refund Policy.

12. Promotions and Discount Codes

From time to time, we may offer promotions, discount codes, or special offers.

Unless otherwise stated, promotional offers:

Apply only during the stated promotional period;
May be subject to eligibility requirements;
Cannot be exchanged for cash;
May not be combined with other offers unless expressly permitted;
May be limited to certain products or customers.

Any material restrictions applicable to a promotion will be disclosed in connection with that promotion.

We reserve the right to correct genuine technical errors or misuse involving promotional codes, subject to applicable law.

13. Intellectual Property

Unless otherwise stated, content created for and owned by Edwin Birkett on this Website, including applicable:

Text;
Graphics;
Logos;
Page designs;
Store branding;
Original photographs;
Website content

is protected by applicable intellectual property laws.

You may use the Website for personal, non-commercial shopping purposes.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our protected content without authorization, except where permitted by applicable law.

Third-party trademarks, brand names, product names, photographs, or other intellectual property appearing on the Website remain the property of their respective owners.

The appearance of a third-party trademark does not, by itself, imply sponsorship, endorsement, partnership, or affiliation with Edwin Birkett.

14. Customer Reviews, Feedback, and Submissions

If you voluntarily submit a product review, comment, suggestion, image, feedback, or other content to us, you confirm that you have the right to provide that content.

Submitted content must not:

Be unlawful;
Be fraudulent or deliberately misleading;
Infringe another person's intellectual property rights;
Contain malicious software;
Contain unlawful harassment or threats;
Violate another person's privacy rights.

Where permitted by law and applicable to the feature through which the content is submitted, we may use customer feedback or reviews for legitimate store-related purposes.

We do not guarantee that every submitted review or comment will be published.

15. Prohibited Uses

You may not use our Website or services:

For unlawful purposes;
To violate applicable laws or regulations;
To infringe intellectual property rights;
To submit fraudulent information;
To distribute malware, viruses, or malicious code;
To collect personal information about others unlawfully;
To interfere with Website security;
To attempt unauthorized access to systems or accounts;
To conduct fraudulent purchases or payment activity;
To impersonate another person or business.

We may restrict access where reasonably necessary to protect our customers, Website, or business.

16. Third-Party Services and Links

Our Website may use or provide access to third-party services, including:

Shopify;
Payment service providers;
Shipping carriers;
Analytics services;
Advertising services;
Social media platforms;
Other technology providers.

Our Website may also contain links to third-party websites.

Third-party services and websites operate under their own terms, policies, and practices.

We are not responsible for the independent content, security, availability, or privacy practices of third-party websites that we do not control.

Please review the applicable third-party policies before using those services.

17. Privacy

Your submission and use of personal information through our Website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information and describes applicable privacy rights.

Please review the Privacy Policy before using our Website or submitting personal information.

18. Website Availability and Errors

We make reasonable efforts to maintain accurate and functional Website content.

However, our Website may occasionally contain:

Typographical errors;
Technical errors;
Inaccuracies;
Temporary interruptions;
Outdated information.

If an error materially affects an order, we will make reasonable efforts to correct the issue and provide the customer with appropriate information or a resolution.

We may update Website content when reasonably necessary.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our Website and services are provided on an "as available" basis.

Nothing in these Terms excludes or limits any warranty, guarantee, consumer protection, or other right that cannot legally be excluded or limited.

Product-specific warranties, if any, will be disclosed on the applicable product page or accompanying documentation.

We do not make additional warranties beyond those expressly stated on our Website or required by applicable law.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Edwin Birkett will not be responsible for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our Website where such liability may legally be limited.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.

Nothing in these Terms limits any mandatory consumer protection rights available to you under applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of our Website, violation of these Terms, or infringement of another person's legal rights.

This provision does not limit any rights or remedies that cannot legally be waived or restricted.

22. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary under applicable law.

The remaining provisions will continue in effect to the extent legally permitted.

23. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we permanently waive the right to enforce that provision in the future.

Any waiver must be consistent with applicable law.

24. Governing Law

These Terms and your use of our Website are governed by the applicable laws of the State of Florida and the United States, without limiting any mandatory consumer rights that may apply under the laws of your place of residence.

Nothing in these Terms is intended to deprive consumers of protections that cannot lawfully be waived.

25. Changes to These Terms

We may update these Terms from time to time to reflect:

Changes to our services;
Changes to our business practices;
Website updates;
Legal or regulatory requirements.

When changes are made, the Last Updated date at the top of this page will be updated.

Changes will apply prospectively from the effective date of the revised Terms, except where otherwise required by applicable law.

We encourage customers to review these Terms periodically.

26. Entire Agreement

These Terms, together with our applicable:

Privacy Policy;
Shipping Policy;
Return & Refund Policy;
Other policies or terms clearly disclosed on our Website

form the terms governing your use of our Website and purchases from Edwin Birkett.

If there is an inconsistency regarding a specific return, refund, shipping, or privacy matter, the applicable specialized policy should be read together with these Terms.

27. Contact Information

If you have questions regarding these Terms, an order, or our services, please contact us:

Company Name: Edwin Birkett
Business Address: 10275 Crotty Ave, Hastings, Florida 32145, United States
Email: support@edwin-birkett.com
Phone: +1 904-692-5960
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)
Website: edwin-birkett.com